Recently I completed my kitchen renovation with the purchase of granite countertops. I made the purchase through Home Depot who informed me that Counter Intelligence would be the fabricator and installer. After reviewing comments online, I have to admit that I was a bit concerned . The negative ones were not recent, though, and complaints mentioned had more to do with poor customer service than with the actual installation itself. I went forward anyway and after getting in contact with the Project Manager, Stephanie, I knew that customer service would not be an issue. She kept in touch with me constantly and was extremely supportive and promptly addressed any concerns that I had. As a widow, it was difficult at times to navigate through the process alone so she was very helpful in this regard.

I also give kudos to the fabricator who did a perfect job on the granite and to the team of Wayne and Luis, the installers who did an awesome job. I am more than satisfied with Counter Intelligence and so pleased that I stuck with them. The installation is now complete and it proved to be a truly positive experience. I would not hesitate to recommend your company should I have the opportunity to do so in the future.
Dorothy W.